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کمیساریای عالی سازمان ملل متحد در امور پناهندگان
کمیساریای عالی سازمان ملل متحد در امور پناهندگان

UNHCR in Turkey

In this article, be with the Aryan community news agency to get to know the United Nations High Commissioner for Refugees in Turkey and ways to contact the United Nations High Commissioner for Refugees in Turkey.

Contacting the United Nations High Commissioner for Refugees in Turkey

The main office of the United Nations High Commissioner for Refugees is located in Ankara. Address: Tiflis Cad. 552. Sok. No:3 Sancak Mah. 06550 Ankara

In order to receive support and assistance from the United Nations High Commissioner for Refugees, on an individual basis, please contact the advice line of the United Nations High Commissioner for Refugees in Turkey. Our consultants are trained to provide advice on the process, rights and obligations related to your stay in Turkey, details of services available in your area, and information related to your individual situation.

The contact number 68 48 444 is the consultation line of the United Nations High Commissioner for Refugees in Turkey. This line will answer your calls every day from Monday to Thursday from 9:00 AM to 5:00 PM and on Fridays from 9:00 AM to 4:00 PM. You can ask for advice in Arabic, Persian, Turkish and English languages. Also, it is possible to apply for counseling in French, Urdu, Kurdish and Somali languages.

You can also send an email to turan@unhcr.org.

Please note: Information provided through this website is general and may not be applicable in certain circumstances. We recommend that you contact UNHCR or its implementing partners for further advice and/or regarding your specific needs.

UNHCR in Turkey
UNHCR in Turkey

What is the role of UNHCR in Turkey?

The Turkish government is responsible for supporting and helping refugees and asylum seekers in Turkey. Being in contact with the United Nations High Commissioner for Refugees (UNHCR) provides direct operational support, capacity building and technical advice to the Turkish authorities. As a refugee agency, UNHCR also coordinates the efforts of the UN and implementing partners to support Turkish refugees by responding to and providing advice on assistance.

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Thanks to UNHCR donors for their support:

European Union United States of America Germany Canada Republic of Korea England France Denmark Sweden Finland Norway Holland Japan Switzerland Italy

You can learn more about the United Nations High Commissioner for Refugees by visiting this website: www.unhcr.org/turkey

What is UNHCR’s data protection policy?

UNHCR’s data protection policy (“Policy for the Protection of Personal Information of Beneficiaries”) regulates the principles and rules related to the processes of protecting the personal information of refugees, asylum seekers and other beneficiaries.

The High Commissioner for Refugees will manage and review the personal information of refugees, asylum seekers and people who should be under protective protection, in addition to the information obtained by the High Commissioner for Refugees and partner organizations, and organizations not affiliated with the organization. . The High Commissioner for Refugees will also recognize and acknowledge the personal information of people who are very sensitive in terms of protection.

According to UNHCR’s data protection policy, data collected from individuals for protection will be tracked, ensuring that the processing of personal data will comply with the essential data protection principles.

The principles set out below will be achieved by the High Commissioner for Refugees to ensure:

  • collect information for specific and legitimate purposes;
  • Data processing to the extent necessary;
  • accurate recording of information;
  • respecting the rights of individuals whose data is being processed;
  • maintaining the confidentiality of information during the review period; And
  • Implementing appropriate security measures to protect data.

As an asylum seeker or refugee in Turkey, how to ask for help?

First step: identifying the type of help

If you are a refugee or asylum seeker in Turkey and you need the following services:

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legal assistance and advice, psychological and psychiatric help and advice, Psychosocial help and counseling, Advice on access to rights and services for people with special needs Be aware that the United Nations High Commissioner for Refugees and its organizational partners provide you with these services. In addition, after your request is reviewed, the following services may also be provided:

Interpreter services for your medical and legal process Home visits for social and financial assistance

Help to write petitions on your behalf, including your requests from government institutions such as Solidarity and Social Assistance Foundation, Provincial Immigration Management Department, General Directorate of Immigration, Courts and Bar Associations.

Step 2: Contact UNHCR in Turkey for help

In order to receive support and assistance from UNHCR in Turkey, on an individual basis, please contact the advice line of UNHCR in Turkey. Our consultants are trained to provide advice on the process, rights and obligations related to your stay in Turkey, details of services available in your area, and information related to your individual situation.

Contact number 4444868 is the consultation line of the United Nations High Commissioner for Refugees in Turkey. This line will answer your call every day from Monday to Thursday from 9:00 to 17:00 and on Fridays from 9:00 to 16:00. You can ask for advice in Arabic, Persian, Turkish and English languages. Also, it is possible to apply for counseling in French, Urdu, Kurdish and Somali languages.

You can also send an email to turan@unhcr.org.

Third step: Contact our organization’s partners for help

Many services are provided by UNHCR’s organizational partners. Please use the information below to request direct assistance from our partners operating in your area.

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Association of Solidarity with Migrants and Refugees (Assam)

Assam was established in 1995 and carries out projects related to asylum seekers and refugees in Turkey. Assam is active in the following fields: psychological-social counseling, legal counseling, health and fertility counseling, educational activities and social activities.

Assam has 72 offices in 46 provinces across Turkey. To access the address and contact number of the nearest Assam center or office, refer to the Assam website.

Human Resources Development Foundation (HRDF)

HRDF works to establish and strengthen the system of reception and protection of refugee rights. Social workers in seven regions work closely with local officials and lawyers to ensure refugees have access to their rights.

Ağrı Leylek Pınar Mah. Cumhuriyet Cad Günakın İş Merkezi Kat:1 No:8 Ağrı Phone: 1421 215 (0472)

Ankara Atatürk Bulvarı No: 219/4 Kavaklıdere Çankaya/Ankara Phone/Fax: 3011 428 (0312)

Bilecik Gazipasa Mah. Yahyabey sok. No:13/1-2 Bilecik Phone/Fax: 1164 212 (0228)

Eskişehir Hoşnudiye Mah. İsmet İnönü-1 Cad. No:45/2 Tepebaşı/Eskişehir Phone/Fax: 6442 234 (0222)

İstanbul HRDF Beyoğlu Asmalı Mescit Mah. Asmalı Mescit Cad. Nil Han No:16 Kat:1 Apartment:10-11 Beyoğlu/İstanbul Phone: 1776 254 (0212) fax: 1732 254 (0212)

HRDF Esenler HRDF office in Sneller (support office for Syrian refugees) Kazim Karabekir Mah. 1001. Sok. No:2 Esenler/İstanbul Phone: 562 5062 (0212) fax: 562 5067 (0212)

Kütahya Saray Mah. Mahvel Sok. No:68 A Blok Kat: 1 Daire:4 Merkez/Kütahya Phone/Fax: 223 2627 (0274)

Van Hafıziye Mah. Kazım Karabekir Bulvarı F1 Kaya İş Merkezi No:150/1 Kat:2 Daire:10 İpekyolu/Van Phone/Fax: 0534 216 (0432)

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